Viral Gratitude: The Funny Thing about Gratitude

It’s funny to see how lightly we talk about gratitude over Thanksgiving turkey and not really embrace the obligations that come with it. We are grateful for something or someone. Others are grateful for something or someone. For true gratitude to live in our hearts and daily lives, we must dive into the Gratitude Continuum of giving and receiving.

For some of us, its just so easy to give without allowing others the grace of giving to us. Is this just as stingy as those that receive and take and take without ever giving to others? Does it count just as much if we are giving to ourselves as to others? Existential as these questions seem, it’s really all about how we invite grace and gratitude in our pursuit of the best fit along the Gratitude Continuum.

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Graciousness: A Business Strategy

Who knew that graciousness could lead to success? Our mothers and Shep Hyken!

This weekend, I had the good fortune of hearing Shep Hyken CSP, CPAE speak to the Florida Speaker’s Association. His topic was: Get More Bookings and Sell More Product. What a gracious man. He modeled great customer service for our internal and external customers. Wow!

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