Viral Gratitude: The Funny Thing about Gratitude


It’s funny to see how lightly we talk about gratitude over Thanksgiving turkey and not really embrace the obligations that come with it. We are grateful for something or someone. Others are grateful for something or someone. For true gratitude to live in our hearts and daily lives, we must dive into the Gratitude Continuum of giving and receiving.


For some of us, its just so easy to give without allowing others the grace of giving to us. Is this just as stingy as those that receive and take and take without ever giving to others? Does it count just as much if we are giving to ourselves as to others? Existential as these questions seem, it’s really all about how we invite grace and gratitude in our pursuit of the best fit along the Gratitude Continuum.


Appreciating ourselves, others, and the greater context means acknowledging the good and the bad in each of these. So to whom are you giving now? From whom are you receiving? What needs doing for a better flow on the Gratitude Continuum?

With a bit of gentle nudging, a sense of humor, and a big dose of honesty, we can really explore that healthy fit of gratitude for each of us in each context in our lives. Then, and only then, can gratitude become viral.

Graciousness: A Business Strategy


Who knew that graciousness could lead to success? Our mothers and Shep Hyken!


This weekend, I had the good fortune of hearing Shep Hyken CSP, CPAE speak to the Florida Speaker's Association. His topic was: Get More Bookings and Sell More Product. What a gracious man. He modeled great customer service for our internal and external customers. Wow!


While so many speakers and business leaders spend their time talking about themselves, Shep Hyken went out of his way to give thanks and credit where credit was due. He honored his mother for insisting he write thank you notes to clients as a boy wonder in the magic business; his father for teaching him about great customer service, calling to follow up after gigs and while on the phone, asking for referrals; and speakers Zig Ziglar, Brian Tracy, and Earl Nightingale as gifted processors. He even highlighted contributions of several members of the FSA audience. How gracious can one be? Shep Hyken sets a new standard.


In our world, this a good habit in terms of mojo and furthering along relationships past, present, and future to invite success via strong human connections. Ooommm…What a lovely concept from a lovely and successful man.


Thanks, Shep Hyken for sharing your experience and wisdom.


Go forth with graciousness on the path to success in all you do!